Opening Hours

Extended Hours at Neighbouring GP Surgeries

There are now extra GP appointments available in the evenings and on weekends for City and Hackney patients.

Who can access the service?

Patients registered with a City and Hackney GP practice can book an appointment through their GP practice. These appointments are not suitable for all types of problems. (Note: This is not a walk-in service)

Opening Times:

The hours are 7am to 8am and 6:30pm to 8pm on weekdays, and 9am to 4pm on weekends and Bank Holidays.

How do I book an appointment?

For now, you can book an appointment by contacting your own GP practice.

Consultation Expectations:

One benefit of the primary care extended access service is that the GP will have access to view your medical record during your visit, with your consent, to better understand your medical history.

Medical Record Access:

Only authorised staff within the service will have access to your medical record with your consent.

Non-Consent:

If you don't consent to share your medical records, inform the receptionist or GP when booking the appointment.

Tests and Referrals:

Any test requests or referrals will be sent back to your own GP practice to action.

For when you have an urgent medical problem

• Available in all City & Hackney GP Practices
• 8am to 6.30pm: Monday to Friday (excluding bank holidays)

1. Phone the practice and explain to reception that you have an urgent problem
2. If appropriate, reception can then put you on the Duty Doctor list
3. The Duty Doctor will ring you back within 2 hours
4. The Duty Doctor will decide with you what you need, which could be:

• Advice over the phone
• An appointment at the practice
• A home visit if you are really not well
• A referral to another service 

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital.

If you have a life-threatening emergency, please call 999.